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Selected:Customer Journey MappingLASR (Lightweight Approach for Software Reviews)Team APIArchitecture Communication Canvas
| Criterion |  UX Research Customer Journey Mapping |  Architecture LASR (Lightweight Approach for Software Reviews) |  Team Design Team API |  Architecture Architecture Communication Canvas |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail. | When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document. | The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design. |
Complexitydifferent | Medium | Medium | Low | Medium |
Timedifferent | 2-4 h | 3–4 h for initial assessment; preparation and deeper analysis additional | Half day initial, dann laufend | 60-120 min |
Participantsdifferent | 4-10 | 1 or a small team; particularly suitable for 3–4 people | Ein Team plus Stakeholder | 2-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Lean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checks | Team API Document | Communication Canvas, Stakeholder Messages, Architecture Communication Plan |
Tagsno overlap | JourneyServiceService design | ArchitectureQualityRiskAssessmentLean | TeamAlignmentCommunicationService | ArchitectureCommunicationStakeholdersCanvas |