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Selected:Customer Journey MappingLASR (Lightweight Approach for Software Reviews)Stakeholder MappingPower Interest Grid
| Criterion | ![]() UX Research Customer Journey Mapping | ![]() Architecture LASR (Lightweight Approach for Software Reviews) | ![]() Facilitation Stakeholder Mapping | ![]() Facilitation Power Interest Grid |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail. | When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first. | When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy. |
Complexitydifferent | Medium | Medium | Low | Low |
Timedifferent | 2-4 h | 3–4 h for initial assessment; preparation and deeper analysis additional | 60–90 min | 30-60 min |
Participantsdifferent | 4-10 | 1 or a small team; particularly suitable for 3–4 people | 2-8 | 2-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Lean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checks | Stakeholder Map, Engagement Plan, Risk Notes | Power Interest Grid, Strategy per Stakeholder |
Tagsno overlap | JourneyServiceService design | ArchitectureQualityRiskAssessmentLean | StakeholdersAlignmentFacilitationChange | StakeholdersFacilitationAlignmentPlanning |



