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Criterion
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model
Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas
Purposedifferent
When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes.The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails.The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly.
Complexitydifferent
MediumLowLowLow
Timedifferent
2-4 h1-4 h1-2 h1-2 h
Participantsdifferent
4-101-53-83-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Journey Map, Pain-point List, Opportunity BacklogContext Diagram, Container Diagram, Component DiagramInception Canvas, Risks, Goal List, Open QuestionsArchitecture Canvas, Goals, Constraints, Quality Attributes
Tagsno overlap
JourneyServiceService design
ArchitectureCommunicationVisualization
AlignmentArchitectureCanvas
CanvasArchitectureAlignmentWorkshop
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