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| Criterion | ![]() UX Research Customer Journey Mapping | ![]() UX Research Affinity Diagramming | ![]() Product Discovery Fake Door Test | ![]() Product Discovery Learning Card |
|---|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | When demand is still unclear, it measures interest in a feature before it is built. It separates real behavior from polite agreement and deliberately keeps build effort small. | The Learning Card connects traceable test results to a reasoned next action while keeping the limits of the insight visible. |
Complexitydifferent | Medium | Low | Medium | Low |
Timedifferent | 2-4 h | 45–90 min | 1-5 Tage | 25-40 min |
Participantsdifferent | 4-10 | 3-10 | Nutzertraffic | 1-5 |
Formatdifferent | Workshop | Workshop | Async | Workshop + async |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Theme clusters, Insight statements, Opportunity areas | Click Data, Interest Signal, Learning Decision | Learning Card with evidence and next action |
Tagsno overlap | JourneyServiceService design | SynthesisQualitativeRoot cause | ValidationExperimentsDemandDiscovery | ExperimentsValidationDiscoveryLearning |



