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Criterion
Paper illustration for Intervention Mapping.
Systems Thinking
Intervention Mapping
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Change Analysis.
Operations
Change Analysis
Purposedifferent
Intervention Mapping translates a need for change into a planned, evaluable program. The method connects target group, determinants, actions, and measurement into a traceable chain.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.
Complexitydifferent
HighLowLowMedium
Timedifferent
1-5 Tage30–60 min per interview45–90 min45-120 min
Participantsdifferent
4-121 participant per interview3-102-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Logic Model, Change Objectives, Intervention Components, Evaluation PlanInterview Notes, Themes, Insight SummaryTheme clusters, Insight statements, Opportunity areasChange Matrix, Cause Hypotheses, Validation Questions, Action List
Tagsno overlap
ChangeSystems thinkingCapability
QualitativeResearchCustomerDiscovery
SynthesisQualitativeRoot cause
ChangeRoot causeTroubleshootingComparison
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