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| Criterion |  DevOps Incident Command |  Facilitation Decision Jam |  Facilitation Six Thinking Hats |  Operations A3 Problem Solving |
|---|---|---|---|---|
Purposedifferent | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | When a topic gets stuck too quickly in the same thinking mode, Six Thinking Hats deliberately separates the perspectives. This means facts, risks, creativity, and emotional signals get worked through one after another instead of mixed together. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. |
Complexitydifferent | Medium | Low | Medium | Medium |
Timedifferent | As needed | 60-90 min | 45-90 min | 45-90 min |
Participantsdifferent | 4-15 | 4-10 | 4-12 | 2-5 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop + async |
Outputdifferent | Incident Log, Action Tracker, Stakeholder Updates | Problem Cluster, Prioritized Challenge, Experiment | Perspective Notes, Decision Inputs, Action Items | A3 Report, Action Plan, Root Cause Analysis |
Tagsno overlap | IncidentOperationsReliability | FacilitationDecisionProblem solvingWorkshop | FacilitationOptionsDecision | LeanProblem solvingCoachingOperations |