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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for DACI
Decision Making
DACI
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.
Complexitydifferent
MediumLowLowLow
Timedifferent
As needed30-60 min15-45 min45-90 min
Participantsdifferent
4-152-101-32-8
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop + async
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesDACI Matrix, Decision Owner, Decision LogADR File, Decision Log, RationaleRACI Matrix, Responsibility Map, Decision Notes
Tagsno overlap
IncidentOperationsReliability
DecisionRolesGovernanceAlignment
ArchitectureRationaleDocumentationGovernance
RolesResponsibilityGovernanceOperations
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