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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumHighHighMedium
Timedifferent
As needed2-6 h1-6 Wochen1-4 h
Participantsdifferent
4-153-84-103-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesCurrent Reality Tree, Core Problems, Intervention Ideas8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
IncidentOperationsReliability
Systems thinkingRoot causeConstraintsCausality
QualityProblem solvingRoot cause
Root causeProblem solvingQualityIncident
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