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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
MediumHighMediumLow
Timedifferent
As needed2-6 h1-3 h30-60 min
Participantsdifferent
4-153-102-82-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsCause Tree, Evidence Notes, CountermeasuresFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
IncidentOperationsReliability
CausalityIncidentRoot causeTimeline
Root causeTreeIncidentQuality
Root causeQualityOperations
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