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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitydifferent
MediumLowLowMedium
Timedifferent
As needed45-90 min30-60 min1-3 h
Participantsdifferent
4-152-82-82-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesAssumption List, Critical Assumptions, Learning PlanFishbone Diagram, Cause Categories, Investigation BacklogCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
IncidentOperationsReliability
AssumptionsRiskDecisionDiscovery
Root causeQualityOperations
Root causeTreeIncidentQuality
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