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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Runbook workspace showing the question, observations, and next decision.
Operations
Runbook
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access.
Complexitydifferent
MediumLowLowLow
Timedifferent
As needed1-2 Tage30-60 min20-60 min
Participantsdifferent
4-151-42-81-4
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopAsync
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesArchitecture Document, Context View, Runtime View, Deployment ViewFishbone Diagram, Cause Categories, Investigation BacklogRunbook, Checklist, Escalation Path
Tagsno overlap
IncidentOperationsReliability
ArchitectureDocumentationCommunication
Root causeQualityOperations
OperationsReliabilityDocumentation
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