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Criterion
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration for Responsibility Poker.
Facilitation
Responsibility Poker
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Purposedifferent
During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When it stays unclear who carries responsibility and who only contributes, Responsibility Poker makes the distribution of responsibility explicit. It sharpens the boundaries between weighing in, deciding, and bearing consequences.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.
Complexitydifferent
MediumMediumLowLow
Timedifferent
As needed1-2 h45-90 min45-90 min
Participantsdifferent
4-154-123-102-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Incident Log, Action Tracker, Stakeholder UpdatesAlignment Map, Open Issues, Decision QuestionsResponsibility Map, Role Agreements, Open QuestionsRACI Matrix, Responsibility Map, Decision Notes
Tagsno overlap
IncidentOperationsReliability
AlignmentStakeholdersStrategyFacilitation
RolesResponsibilityTeamFacilitation
RolesResponsibilityGovernanceOperations
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