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Criterion
Paper illustration for Ideal Days.
Agile
Ideal Days
Paper illustration for Dot Estimation.
Facilitation
Dot Estimation
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper board with the four ROAM fields Resolved, Owned, Accepted, and Mitigated.
Agile
ROAM Board
Purposedifferent
When effort needs to be thought of as real working time, it offers a simple common denominator for comparison. It sorts work by value, risk, and delivery ability. The result is captured as Ideal Day Estimates, Assumption Notes, and Capacity Caveats.When size or effort can only be estimated roughly, Dot Estimation condenses the group's experience into a quick range. It turns individual contributions into a visible selection. The result is captured as an Effort Heatmap, Risk Signals, and Discussion Targets.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List.
Complexitydifferent
LowLowMediumLow
Timedifferent
15-60 min5-20 min2-4 h20-40 min initial, dann laufend
Participantsdifferent
2-93-204-103-15
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Ideal Day Estimates, Assumption Notes, Capacity CaveatsEffort Heatmap, Risk Signals, Discussion TargetsJourney Map, Pain-point List, Opportunity BacklogROAM Board, Owner List
Tagsno overlap
EstimationEffortAgile
EstimationEffortRisk
JourneyServiceService design
RiskAgileTrackingAlignment
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