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Criterion
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
LowLowLowHigh
Timedifferent
30-60 min30-90 min15-30 min1-6 Wochen
Participantsdifferent
2-102-102-64-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Iceberg Worksheet, Pattern Notes, Intervention IdeasRich Picture, Problem Framing NotesRoot cause notes, Countermeasures8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
Systems thinkingRoot causePatterns
Systems thinkingSoft systemsFramingVisualization
Root causeIncidentLeanProblem solving
QualityProblem solvingRoot cause
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