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Criterion
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Change Analysis.
Operations
Change Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowHighMediumLow
Timedifferent
30-60 min1-6 Wochen45-120 min15-30 min
Participantsdifferent
2-104-102-62-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Iceberg Worksheet, Pattern Notes, Intervention Ideas8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanChange Matrix, Cause Hypotheses, Validation Questions, Action ListRoot cause notes, Countermeasures
Tags1 shared
Systems thinkingRoot causePatterns
QualityProblem solvingRoot cause
ChangeRoot causeTroubleshootingComparison
Root causeIncidentLeanProblem solving
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