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Criterion
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Four paper stations connect system purpose, quality goals, risk cards and focused investigation with a target and gap profile.
Architecture
LASR (Lightweight Approach for Software Reviews)
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
MediumHighMediumHigh
Timedifferent
30-240 min2-8 h3–4 h for initial assessment; preparation and deeper analysis additional2-6 h
Participantsdifferent
1-62-81 or a small team; particularly suitable for 3–4 people3-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Hypothesis Log, Test Plan, Evidence Notes, Diagnosis SummaryProblem Analysis, Decision Analysis, Risk PlanLean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checksFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
TroubleshootingProblem solvingDiagnosis
Problem solvingRoot causeDecisionOperations
ArchitectureQualityRiskAssessmentLean
RiskQualityOperationsRoot cause
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