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| Criterion |  Engineering Hypothesis-Driven Troubleshooting |  Operations 5 Whys |  Business Strategy Value Chain Analysis |  Operations 8D Problem Solving |
|---|---|---|---|---|
Purposedifferent | When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | Value Chain Analysis shows where value is created, costs accrue, and differentiation becomes possible along the process. It compares strengths, risks, market logic, and courses of action. The result is captured as a value-chain map and lever list. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. |
Complexitydifferent | Medium | Low | High | High |
Timedifferent | 30-240 min | 15-30 min | Half day | 1-6 Wochen |
Participantsdifferent | 1-6 | 2-6 | 3-8 | 4-10 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop + async |
Outputdifferent | Hypothesis Log, Test Plan, Evidence Notes, Diagnosis Summary | Root cause notes, Countermeasures | Value Chain Map, Lever List | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan |
Tagsno overlap | TroubleshootingProblem solvingDiagnosis | Root causeIncidentLeanProblem solving | StrategyBusiness modelDiagnosisAnalysis | QualityProblem solvingRoot cause |