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Criterion
How Might We
Innovation
How Might We
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for 1-2-4-All.
Facilitation
1-2-4-All
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Purposedifferent
With a stuck problem carrying many implicit assumptions, the method translates observations into open, workable questions. It sharpens the problem frame without pre-thinking the solution, turning frustration or fuzziness into a search space with clear direction.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When many people in a group too rarely get to speak, 1-2-4-All distributes thinking time more fairly. The format builds participation step by step and makes quiet or still-unformed thoughts usable faster.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30–45 min120 min initial, dann laufend10-20 min90-180 min initial, dann laufend
Participantsdifferent
1-103-64-100+3-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
HMW Questions, Challenge Framing, Idea PromptsHEART-GSM Table, DashboardIdea List, Shared Insights, Emergent ThemesKPI Tree, Owner List
Tagsno overlap
FramingOpportunityIdeationQuestions
MetricsUX researchMeasurementSatisfaction
FacilitationInclusionIdeation
MetricsStrategyAlignmentMeasurement
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