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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid
Paper objective sheet with five SMART fields, baseline, target, owner, deadline and a complete result statement.
Product Strategy
SMART Goals
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy.When goals are formulated too generally, it brings measurability, direction, and timing into shape. It prevents intentions from staying without clear verification.
Complexitydifferent
MediumLowLowLow
Timedifferent
120 min initial, dann laufend60–90 min30-60 min15-30 min
Participantsdifferent
3-62-82-81-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardStakeholder Map, Engagement Plan, Risk NotesPower Interest Grid, Strategy per StakeholderSMART Goal, Measurement Note, Deadline
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
StakeholdersAlignmentFacilitationChange
StakeholdersFacilitationAlignmentPlanning
GoalsPlanningMeasurementAlignment
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