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| Criterion |  UX Research HEART Framework |  Operations RACI Matrix |  Decision Making Decision Rights Mapping |  Engineering Goal Question Metric |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible. | In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement. | Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs. |
Complexitydifferent | Medium | Low | Medium | Medium |
Timedifferent | 120 min initial, dann laufend | 45-90 min | 90-180 min | 90-180 min |
Participantsdifferent | 3-6 | 2-8 | 4-12 | 3-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop |
Outputdifferent | HEART-GSM Table, Dashboard | RACI Matrix, Responsibility Map, Decision Notes | Decision Rights Matrix, Agreement | GQM Table, Metric Profiles |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | RolesResponsibilityGovernanceOperations | DecisionGovernanceAlignmentResponsibility | MetricsMeasurementEngineeringAlignment |