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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of the McKinsey 7S Framework with seven connected fields
Business Strategy
McKinsey 7S
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.McKinsey 7S checks whether Strategy, Structure, Systems, Shared Values, Skills, Style, and Staff fit together. Organizational misalignments become visible across multiple levers as a result.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
120 min initial, dann laufend2-4 h60–90 min90-180 min initial, dann laufend
Participantsdifferent
3-63-122-83-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
HEART-GSM Table, Dashboard7S Assessment, Alignment Gaps, Change ActionsStakeholder Map, Engagement Plan, Risk NotesKPI Tree, Owner List
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
OrganizationStrategyAlignmentChange
StakeholdersAlignmentFacilitationChange
MetricsStrategyAlignmentMeasurement
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