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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
120 min initial, dann laufend90-180 min initial, dann laufend60–90 min90-180 min
Participantsdifferent
3-63-82-83-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
HEART-GSM Table, DashboardKPI Tree, Owner ListStakeholder Map, Engagement Plan, Risk NotesGQM Table, Metric Profiles
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
MetricsStrategyAlignmentMeasurement
StakeholdersAlignmentFacilitationChange
MetricsMeasurementEngineeringAlignment
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