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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Red Teaming method illustration showing its working structure
Decision Making
Red Teaming
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.For strategic decisions with high reach, agreement and gut feeling are often not enough. Red teaming brings deliberate opposition into the situation and tests where a plan breaks under real counterarguments.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.
Complexitydifferent
MediumMediumHighLow
Timedifferent
120 min initial, dann laufend1-3 h1-4 h30-60 min
Participantsdifferent
3-63-123-82-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardKnowledge Map, Critical Knowledge Areas, Transfer PlanChallenge Findings, Risk Register, Mitigation PlanCounter Metric List, Guardrail Definitions
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
KnowledgeMappingRisk
RiskDecisionSensemaking
MetricsMeasurementStrategyExperiments
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