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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Paper illustration for ALPEN Method
Operations
ALPEN Method
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.
Complexitydifferent
MediumMediumLowLow
Timedifferent
120 min initial, dann laufend0.5-5 Tage10-20 min daily30-60 min
Participantsdifferent
3-64-1012-6
Formatdifferent
Workshop + asyncWorkshopAsyncWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateDaily Plan, Time Estimates, Review NotesCounter Metric List, Guardrail Definitions
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
LeanContinuous improvementOperations
PlanningTime managementProductivityOperations
MetricsMeasurementStrategyExperiments
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