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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of ICE Scoring with its method-specific working model.
Product Strategy
ICE Scoring
Paper illustration for Constraint Analysis.
Decision Making
Constraint Analysis
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When ideas need sorting quickly, it condenses impact, confidence, and effort into one compact score. It connects customer value, product logic, and decision priorities. The result is captured as an ICE table and top-ideas list.When an initiative stalls, the limit often lies not in the idea but in hard or soft boundary conditions. Constraint Analysis separates these limits and shows which of them can actually be shaped.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.
Complexitydifferent
MediumLowLowMedium
Timedifferent
120 min initial, dann laufend30-60 min30-90 min1-3 h
Participantsdifferent
3-62-82-83-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardICE Table, Top Idea ListConstraint List, Hard/Soft Classification, Option Impact Notes, Decision BoundariesBottleneck Map, Flow Metrics, Improvement Options, Follow-up Measures
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
PrioritizationScoringGrowthDecision
ConstraintsDecisionPlanningOptions
FlowMeasurementConstraints
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