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| Criterion | ![]() UX Research HEART Framework | ![]() Knowledge Modeling IBIS | ![]() Knowledge Modeling Concept Mapping | ![]() Product Strategy Counter Metrics |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | IBIS structures thinking about complex questions as a sequence of issues, ideas, and arguments. The method keeps discussions open without forcing them into premature consensus. | Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly. | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 120 min initial, dann laufend | 1-3 h | 1-2 h | 30-60 min |
Participantsdifferent | 3-6 | 2-8 | 1-8 | 2-6 |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Issue Map, Positions, Argument Notes | Concept Map, Relationship Labels, Knowledge Gaps | Counter Metric List, Guardrail Definitions |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | RationaleKnowledgeDecision | KnowledgeConceptsMappingSensemaking | MetricsMeasurementStrategyExperiments |



