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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper notes move from an inbox to action, project and calendar collections.
Operations
Getting Things Done
Paper illustration for Weekly Review.
Operations
Weekly Review
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory.In a week with many open loops, the method creates distance from operational noise. It organizes commitments, calendar, and projects so the next week becomes workable.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.
Complexitydifferent
MediumMediumLowLow
Timedifferent
120 min initial, dann laufend1-2 h Setup, laufend30-60 min30-60 min
Participantsdifferent
3-6112-6
Formatdifferent
Workshop + asyncAsyncAsyncWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardAction Lists, Project List, Review RoutineUpdated Task System, Weekly Focus, Next ActionsCounter Metric List, Guardrail Definitions
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
ProductivityPlanningTasksExecution
ProductivityExecutionPlanning
MetricsMeasurementStrategyExperiments
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