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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Paper objective sheet with five SMART fields, baseline, target, owner, deadline and a complete result statement.
Product Strategy
SMART Goals
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.When goals are formulated too generally, it brings measurability, direction, and timing into shape. It prevents intentions from staying without clear verification.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
120 min initial, dann laufend1-3 h90-180 min15-30 min
Participantsdifferent
3-62-83-61-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardGap Matrix, Action Plan, Risk NotesGQM Table, Metric ProfilesSMART Goal, Measurement Note, Deadline
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
StrategyAnalysisPlanning
MetricsMeasurementEngineeringAlignment
GoalsPlanningMeasurementAlignment
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