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Selected:HEART FrameworkFailure Mode and Effects AnalysisATAM (Architecture Tradeoff Analysis Method)Fishbone Diagram
| Criterion |  UX Research HEART Framework |  Operations Failure Mode and Effects Analysis |  Architecture ATAM (Architecture Tradeoff Analysis Method) |  Operations Fishbone Diagram |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability. | ATAM helps teams weigh architecture decisions when quality goals compete. The team considers business goals, stakeholder expectations, and technical decisions together. The evaluation shows which risks need further investigation. | When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers. |
Complexitydifferent | Medium | High | High | Low |
Timedifferent | 120 min initial, dann laufend | 2-6 h | Several meetings plus preparation and analysis; total effort depends on scope | 30-60 min |
Participantsdifferent | 3-6 | 3-10 | Evaluation team, architects, and relevant stakeholders | 2-8 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | HEART-GSM Table, Dashboard | FMEA Table, Risk Priority, Mitigation Actions | Prioritized quality scenarios in a utility tree, Architecture risks with reasoning and assumptions, Sensitivity and trade-off points, Findings report with open investigations | Fishbone Diagram, Cause Categories, Investigation Backlog |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | RiskQualityOperationsRoot cause | ArchitectureQualityRiskTradeoffsStakeholders | Root causeQualityOperations |