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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
120 min initial, dann laufend1-2 Tage1-2 Tage90-180 min initial, dann laufend
Participantsdifferent
3-610-30Based on research question3-8
Formatdifferent
Workshop + asyncAsyncAsyncWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardClick Heatmap, Success Rate, Design RecommendationsFindability Metrics, Path Analysis, Revised IAKPI Tree, Owner List
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
UXNavigationFindabilityValidation
Information architectureNavigationFindability
MetricsStrategyAlignmentMeasurement
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