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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.
Complexitydifferent
MediumLowLowMedium
Timedifferent
120 min initial, dann laufend1-2 Tage20-45 min1-2 Tage
Participantsdifferent
3-610-30Based on research questionBased on research question
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncAsync
Outputdifferent
HEART-GSM Table, DashboardClick Heatmap, Success Rate, Design RecommendationsContent groups, Label set, IA hypothesesFindability Metrics, Path Analysis, Revised IA
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
UXNavigationFindabilityValidation
Information architectureNavigationStructure
Information architectureNavigationFindability
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