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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Diary Study.
UX Research
Diary Study
A paper-based illustration representing Event Modeling with its core stages and visible working result.
Knowledge Modeling
Event Modeling
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.
Complexitysame
MediumMediumMediumMedium
Timedifferent
120 min initial, dann laufend1-4 Wochen2-6 h90-180 min initial, dann laufend
Participantsdifferent
3-65-202-83-8
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardDiary Entries, Longitudinal Patterns, Experience TimelineEvent Model, UI Flow, Commands, Read ModelsKPI Tree, Owner List
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
UX researchTrackingBehavior
EventsBlueprintDomain-Driven DesignBehavior
MetricsStrategyAlignmentMeasurement
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