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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Dot Estimation.
Facilitation
Dot Estimation
Paper illustration for Ideal Days.
Agile
Ideal Days
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When size or effort can only be estimated roughly, Dot Estimation condenses the group's experience into a quick range. It turns individual contributions into a visible selection. The result is captured as an Effort Heatmap, Risk Signals, and Discussion Targets.When effort needs to be thought of as real working time, it offers a simple common denominator for comparison. It sorts work by value, risk, and delivery ability. The result is captured as Ideal Day Estimates, Assumption Notes, and Capacity Caveats.
Complexitydifferent
MediumMediumLowLow
Timedifferent
120 min initial, dann laufend1-4 Wochen5-20 min15-60 min
Participantsdifferent
3-65-203-202-9
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardDiary Entries, Longitudinal Patterns, Experience TimelineEffort Heatmap, Risk Signals, Discussion TargetsIdeal Day Estimates, Assumption Notes, Capacity Caveats
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
UX researchTrackingBehavior
EstimationEffortRisk
EstimationEffortAgile
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