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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Decision Tree method illustration showing its working structure
Decision Making
Decision Tree
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.For decisions with follow-on paths and dependencies, a linear comparison is often not enough. A Decision Tree shows how options branch under conditions and which consequences hang on each branch.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitysame
MediumMediumMediumMedium
Timedifferent
120 min initial, dann laufend30-90 min90-180 min initial, dann laufend1-2 h
Participantsdifferent
3-61-63-84-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
HEART-GSM Table, DashboardDecision Tree, Option Map, Assumption ListKPI Tree, Owner ListAlignment Map, Open Issues, Decision Questions
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
DecisionTreeOptions
MetricsStrategyAlignmentMeasurement
AlignmentStakeholdersStrategyFacilitation
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