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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Decision Tree method illustration showing its working structure
Decision Making
Decision Tree
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.For decisions with follow-on paths and dependencies, a linear comparison is often not enough. A Decision Tree shows how options branch under conditions and which consequences hang on each branch.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.
Complexitydifferent
MediumMediumLowHigh
Timedifferent
120 min initial, dann laufend30-90 min30-60 min1-4 Wochen
Participantsdifferent
3-61-62-66-30 Experten
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncAsync
Outputdifferent
HEART-GSM Table, DashboardDecision Tree, Option Map, Assumption ListCounter Metric List, Guardrail DefinitionsExpert Forecast, Consensus Range, Assumption Notes
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
DecisionTreeOptions
MetricsMeasurementStrategyExperiments
ForecastingExpertsDecisionStrategy
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