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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of a decision table with criteria rows, weighted ratings, and a narrowly leading alternative.
Decision Making
Decision Matrix
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration for Trade-off Analysis.
Decision Making
Trade-off Analysis
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When several options collide with several criteria, comparison quickly becomes subjective. A Decision Matrix makes the trade-off visible and brings weighting, criteria, and options into a shared logic.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.With limited resources, quality, speed, cost, and risk almost always compete with each other. Trade-off Analysis makes these tensions explicit and prevents decisions from producing hidden side effects.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
120 min initial, dann laufend45-90 min1-4 Wochen45-120 min
Participantsdifferent
3-62-86-30 Experten2-8
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardDecision Matrix, Scoring Rationale, Selected OptionExpert Forecast, Consensus Range, Assumption NotesTrade-off Matrix, Criteria List, Decision Rationale, Accepted Downsides
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
DecisionCriteriaScoringTradeoffs
ForecastingExpertsDecisionStrategy
TradeoffsDecisionCriteriaOptions
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