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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for DACI
Decision Making
DACI
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
120 min initial, dann laufend30-60 min90-180 min90-180 min initial, dann laufend
Participantsdifferent
3-62-104-123-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardDACI Matrix, Decision Owner, Decision LogDecision Rights Matrix, AgreementKPI Tree, Owner List
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
DecisionRolesGovernanceAlignment
DecisionGovernanceAlignmentResponsibility
MetricsStrategyAlignmentMeasurement
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