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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures.
Complexitydifferent
MediumMediumLowHigh
Timedifferent
120 min initial, dann laufend1-3 h30-60 minHalber Tag bis mehrere Wochen
Participantsdifferent
3-62-82-64-12
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
HEART-GSM Table, DashboardContext Map, Integration Patterns, Boundary NotesCounter Metric List, Guardrail DefinitionsBalanced Scorecard, Strategic Measures, Initiative Map
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
Domain-Driven DesignBoundariesStrategy
MetricsMeasurementStrategyExperiments
StrategyMetricsExecution
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