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| Criterion |  UX Research HEART Framework |  Decision Making Constraint Analysis |  Business Strategy Balanced Scorecard |  Operations Bottleneck Analysis |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When an initiative stalls, the limit often lies not in the idea but in hard or soft boundary conditions. Constraint Analysis separates these limits and shows which of them can actually be shaped. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput. |
Complexitydifferent | Medium | Low | High | Medium |
Timedifferent | 120 min initial, dann laufend | 30-90 min | Halber Tag bis mehrere Wochen | 1-3 h |
Participantsdifferent | 3-6 | 2-8 | 4-12 | 3-8 |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Constraint List, Hard/Soft Classification, Option Impact Notes, Decision Boundaries | Balanced Scorecard, Strategic Measures, Initiative Map | Bottleneck Map, Flow Metrics, Improvement Options, Follow-up Measures |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | ConstraintsDecisionPlanningOptions | StrategyMetricsExecution | FlowMeasurementConstraints |