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| Criterion |  UX Research HEART Framework |  Knowledge Modeling Concept Mapping |  Decision Making Cynefin Workshop |  Product Strategy Counter Metrics |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly. | When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic. | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 120 min initial, dann laufend | 1-2 h | 60-180 min | 30-60 min |
Participantsdifferent | 3-6 | 1-8 | 4-20 | 2-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Concept Map, Relationship Labels, Knowledge Gaps | Cynefin Map, Domain-specific Actions, Sensemaking Notes | Counter Metric List, Guardrail Definitions |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | KnowledgeConceptsMappingSensemaking | ComplexitySensemakingDecision | MetricsMeasurementStrategyExperiments |