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| Criterion |  UX Research HEART Framework |  Knowledge Modeling Concept Mapping |  Product Strategy Counter Metrics |  Knowledge Modeling Knowledge Mapping |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly. | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. | Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable. |
Complexitydifferent | Medium | Medium | Low | Medium |
Timedifferent | 120 min initial, dann laufend | 1-2 h | 30-60 min | 1-3 h |
Participantsdifferent | 3-6 | 1-8 | 2-6 | 3-12 |
Formatdifferent | Workshop + async | Workshop + async | Workshop + async | Workshop |
Outputdifferent | HEART-GSM Table, Dashboard | Concept Map, Relationship Labels, Knowledge Gaps | Counter Metric List, Guardrail Definitions | Knowledge Map, Critical Knowledge Areas, Transfer Plan |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | KnowledgeConceptsMappingSensemaking | MetricsMeasurementStrategyExperiments | KnowledgeMappingRisk |