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| Criterion |  UX Research HEART Framework |  Operations Bottleneck Analysis |  Decision Making Delphi Method |  Decision Making Constraint Analysis |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | When an initiative stalls, the limit often lies not in the idea but in hard or soft boundary conditions. Constraint Analysis separates these limits and shows which of them can actually be shaped. |
Complexitydifferent | Medium | Medium | High | Low |
Timedifferent | 120 min initial, dann laufend | 1-3 h | 1-4 Wochen | 30-90 min |
Participantsdifferent | 3-6 | 3-8 | 6-30 Experten | 2-8 |
Formatdifferent | Workshop + async | Workshop + async | Async | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Bottleneck Map, Flow Metrics, Improvement Options, Follow-up Measures | Expert Forecast, Consensus Range, Assumption Notes | Constraint List, Hard/Soft Classification, Option Impact Notes, Decision Boundaries |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | FlowMeasurementConstraints | ForecastingExpertsDecisionStrategy | ConstraintsDecisionPlanningOptions |