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| Criterion |  UX Research HEART Framework |  Business Strategy Balanced Scorecard |  Decision Making Force Field Analysis |  Product Strategy Counter Metrics |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving. | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. |
Complexitydifferent | Medium | High | Low | Low |
Timedifferent | 120 min initial, dann laufend | Halber Tag bis mehrere Wochen | 45-90 min | 30-60 min |
Participantsdifferent | 3-6 | 4-12 | 3-12 | 2-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | Balanced Scorecard, Strategic Measures, Initiative Map | Force Field Map, Change Levers, Risk Notes | Counter Metric List, Guardrail Definitions |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | StrategyMetricsExecution | ChangeDecisionStrategy | MetricsMeasurementStrategyExperiments |