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Criterion
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard
Paper illustration for Dot Estimation.
Facilitation
Dot Estimation
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Purposedifferent
Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures.When size or effort can only be estimated roughly, Dot Estimation condenses the group's experience into a quick range. It turns individual contributions into a visible selection. The result is captured as an Effort Heatmap, Risk Signals, and Discussion Targets.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.
Complexitydifferent
MediumHighLowMedium
Timedifferent
120 min initial, dann laufendHalber Tag bis mehrere Wochen5-20 min90-180 min
Participantsdifferent
3-64-123-203-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
HEART-GSM Table, DashboardBalanced Scorecard, Strategic Measures, Initiative MapEffort Heatmap, Risk Signals, Discussion TargetsGQM Table, Metric Profiles
Tagsno overlap
MetricsUX researchMeasurementSatisfaction
StrategyMetricsExecution
EstimationEffortRisk
MetricsMeasurementEngineeringAlignment
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