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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper illustration for Dot Estimation.
Facilitation
Dot Estimation
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.When size or effort can only be estimated roughly, Dot Estimation condenses the group's experience into a quick range. It turns individual contributions into a visible selection. The result is captured as an Effort Heatmap, Risk Signals, and Discussion Targets.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30-120 min1-3 h5-20 min45-90 min
Participantsdifferent
2-62-63-202-5
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasStandard Work Sheet, Deviation List, Improved Standard, Training NeedsEffort Heatmap, Risk Signals, Discussion TargetsA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanObservationProcessOperations
LeanProcessQuality
EstimationEffortRisk
LeanProblem solvingCoachingOperations
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