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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Porter’s five competitive forces
Business Strategy
Porter Five Forces
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.Porter Five Forces analyzes the forces that shape competitive pressure and profitability in a market. The view of market structure goes beyond individual competitors and reveals systemic pressure points.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowMediumHighMedium
Timedifferent
30-120 min1-3 h2-8 h45-90 min
Participantsdifferent
2-62-82-82-5
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasFive Forces Analysis, Competitive Risks, Strategic OptionsProblem Analysis, Decision Analysis, Risk PlanA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanObservationProcessOperations
StrategyCompetitionMarket
Problem solvingRoot causeDecisionOperations
LeanProblem solvingCoachingOperations
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