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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for PERT Estimation.
Decision Making
PERT Estimation
Paper illustration for Dot Estimation.
Facilitation
Dot Estimation
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.On complex initiatives, a plain average tends to understate just how uncertain the outcome really is. It separates options, evaluation criteria, and open risks. The result is captured as a PERT Estimate, Expected Value, and Risk Notes.When size or effort can only be estimated roughly, Dot Estimation condenses the group's experience into a quick range. It turns individual contributions into a visible selection. The result is captured as an Effort Heatmap, Risk Signals, and Discussion Targets.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30-120 min15-45 min5-20 min0.5-5 Tage
Participantsdifferent
2-61-83-204-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasPERT Estimate, Expected Value, Risk NotesEffort Heatmap, Risk Signals, Discussion TargetsKaizen Charter, Waste List, Improvement Experiments, Standard Work Update
Tagsno overlap
LeanObservationProcessOperations
EstimationUncertaintyRisk
EstimationEffortRisk
LeanContinuous improvementOperations
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