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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Paper illustration for Dot Estimation.
Facilitation
Dot Estimation
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.When size or effort can only be estimated roughly, Dot Estimation condenses the group's experience into a quick range. It turns individual contributions into a visible selection. The result is captured as an Effort Heatmap, Risk Signals, and Discussion Targets.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowLowLowHigh
Timedifferent
30-120 min1 h bis mehrere Wochen5-20 min2-6 h
Participantsdifferent
2-61-83-203-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeEffort Heatmap, Risk Signals, Discussion TargetsFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
LeanObservationProcessOperations
Continuous improvementLeanExperiments
EstimationEffortRisk
RiskQualityOperationsRoot cause
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