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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.
Complexitydifferent
LowMediumLowMedium
Timedifferent
30-120 min90-180 min initial, dann laufend60–90 min90-180 min
Participantsdifferent
2-63-82-83-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Observation Notes, Improvement IdeasKPI Tree, Owner ListStakeholder Map, Engagement Plan, Risk NotesGQM Table, Metric Profiles
Tagsno overlap
LeanObservationProcessOperations
MetricsStrategyAlignmentMeasurement
StakeholdersAlignmentFacilitationChange
MetricsMeasurementEngineeringAlignment
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