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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.
Complexitydifferent
LowMediumLowLow
Timedifferent
30-120 min90-180 min15-45 min45-90 min
Participantsdifferent
2-64-121-32-8
Formatdifferent
WorkshopWorkshopAsyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasDecision Rights Matrix, AgreementADR File, Decision Log, RationaleRACI Matrix, Responsibility Map, Decision Notes
Tagsno overlap
LeanObservationProcessOperations
DecisionGovernanceAlignmentResponsibility
ArchitectureRationaleDocumentationGovernance
RolesResponsibilityGovernanceOperations
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